We provide a variety of convenient payment methods to accommodate your preferences. Choose from cash on delivery (COD) for added flexibility, bank transfer for secure transactions, or opt for the seamless digital payments offered through Easypaisa and Jazzcash.

Whatever your choice of payment method is, rest assured that we're committed to making your shopping experience safe, smooth and hassle-free

To place an order on our online store, start by browsing our wide selection of products and adding desired items to your cart. Once you're ready, proceed to checkout, ensuring accurate shipping details are entered. Select your preferred payment method from the available options, and carefully review your order before confirming the purchase. Upon completion, await an order confirmation email or SMS, and relax as we prepare your items for delivery.

To cancel or modify an order, log in to your account, navigate to "Order History," and select the desired order. If eligible, choose either "Cancel Order" or "Edit Order" and follow the prompts accordingly. Contact customer support for assistance if needed, keeping in mind the time frame and store policies for changes.

Customers have the flexibility to place orders without creating an account. However, creating an account is quick and easy during checkout; simply provide your email ID to streamline future purchases and access order history.

Easily track your order on our store under "Order Tracking." Once shipped via courier, use the provided tracking number (TN) to track your package directly on the courier's website for real-time updates on its delivery status.

We value your satisfaction. Our 14-day return policy ensures that if an item arrives damaged or with issues, you can easily return it for a full refund or replacement product. Simply contact our customer support helpline or email us at support@expressmall.pk with your sales order number to initiate the return process hassle-free.